We protect the privacy of our customers as they interact with our website. When our website is visited by the customer, we collect the tracking information and automatically receive and record information on our server logs that we take from your browser like the page requested by the customer, cookie information, and most importantly the IP address. Our website also collects some personal information like name, address, and email address of the customer. When the customer browses the online store, we collect the computer’s internet protocol (IP) address and that helps us to know what operating system as well as the browser you are using.
When the customer provides us the personal information, we take the consent of the customer to complete a transaction, place an order, verify the debit or credit card, arrange for a delivery or return a product. However, sometimes the information is taken for a secondary reason like marketing so in that case also, we take the consent of the customer to either say yes or no and if you change your mind, you can withdraw your consent anytime by contacting us at our email address. All comments as well as suggestions related to our products are welcome whenever you write to us.
The information that we collect is the most relevant and essential and we highly value the private data given by our customers. The information is stored with us unless it is necessary to do so and the protection of data is a trust between us and our customers that binds us together.
- Collection of Data
We collect the data to serve you in a better way. When you place an order, we will collect the data like your title, name, gender, email address, residential address, telephone number, fax number, delivery address, payment details, bank account details, and debit or credit card details. For smooth processing of your order including its payment and delivery, we collect all the information and also inform you about your product tentative delivery date of the order. For improving the service standard of the site, enabling parts of the site for your use, payment collection, detecting fraudulent activity, or site abuse, sending you the relevant information in the future, we use your data for any queries you might have later. We are a licensed and registered online electronic store with a valid National Tax Number (NTN) and legal status.
- Order Details Stored in Your Account:
With a username and password, all order information is stored in your valid account. All past and future orders are stored in the order cart and can be accessed at any time by signing in. We are not responsible for any use of your account and password unless we have been found guilty of leaking user privacy information. You are responsible to take access to personal data confidentially and limit the unauthorized access of third parties.
The tiny files that recognize the unique user identification are considered as cookies and are stored when you visit various pages on the site. It helps our servers to recognize you so cookies must be activated. Some other things that may appear with the cookies include your browser and the Internet Protocol address. The next time you visit a website, you don’t have to re-enter your username and password as a time-effective system has been added. Your preferences will be remembered and assisted in providing appropriate products. To improve the online shopping experience, we have cookies that are safe but cookies are stored with no personal information or details. A cookie helps process web traffic and lets you know when you visit a particular site.
- Information Gathered and its Usage:
To understand the customer needs we gather information so that we provide the best products and services. We collect the information for our internal record keeping and to improve our products and services. We try to send promotional emails that are relevant to you like any special offers about new products or existing products and some other interesting promotions that we think you may find interesting. We can also contact you for market research purposes from the information you have provided to us. We can also customize the website according to your interests and we may contact you by phone, fax email, address or mail, etc.
It is our responsibility to safeguard your information and to prevent unauthorized access or disclosure. We follow industry best practices to ensure that the information you provide to us is not lost, misused, accessed, disclosed, altered, or destroyed. The information on your credit card is encrypted using Secure Socket Layer Technology (SSL). However, it can also be stored with AES-256 encryption. We use the latest security protocols on our website, and the data is stored on the most sophisticated and secure servers with efficient firewall protection. It is recommended that you do not provide any credit or debit card information on encrypted or inaccurate electronic communications as a customer.
- Links and Third Parties:
For rendering services on our behalf, the customer’s personal information can be sent to authorized contractors or agents. To fraud protection, credit risk reduction, and security purposes, the personal information of customers can also be given to third parties if required. Our website is also linked with other websites so that might collect your information as well. For instance, to assist us with delivering products to you, to help us to collect payments from you, to analyze data, and to provide us with marketing or customer service assistance, we may use third parties.